Last updated: June1st, 2022 These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your relationship with https://www.montyfreddiestudio.com website (the “Service”) operated by MontyFreddie Studio (“us”, “we”, or “our”).
Please read these Terms and Conditions carefully before using the Service.
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
If you wish to purchase any product or service made available through the Service(“Purchase”), you may be asked to supply certain information relevant to your purchase including, without limitation, your credit card number, the expirationdate of your credit card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment methods(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.
We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.
We areconstantly updating our offerings of products and services on the Service. The products or services available on our Service may be mis priced, described in accurately, or unavailable, and we may experience delays in updating information on the service and in our advertising on other websites.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
Our Service may contain links to third-party websites or services that are not owned or controlled by Monty Freddie Studio.
Monty Freddie Studio has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that Monty Freddie Studio shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the service.
If you have any questions about these terms, please contact us. at email@example.com
We offer a 14 days refund upon receipt of the package, if you change your mind.
The items must be returned in their original condition and in the original, undamaged packing or similar protective tube/box. We reserve the right to refuse any returns, that do not fulfil these criteria. Please note that you are responsible for the shipping back to us.
Important! Returns and exchanges happens at your own risk and own expense (shipping costs is to be paid by you). If any items arrives back to us damaged we are only able to offer a 50% refund. Please contact us at firstname.lastname@example.org before returning any items and remember to state your order number and relevant contact information in the e-mail.
We do our best to ship your order in a safe and secure way, but if your order for any reason or in anyway arrive damaged, please let us know straight away so we can help you solve the problem. Important: Please make sure to take photos of both the package and the damaged product and send it together with other relevant information about the claim to email@example.com.
Remember to also state your order number in the e-mail.
All orders are shipped from our studio in Copenhagen, Denmark and we only ship to Europe. If you have any request on shipping to other countries, do let us know.
All shipping costs will be calculated after weight and destination. Please be advised that local taxes and import duties may apply and is not included in the shipping costs. When ordering from outside of the EU, taxes are always applied. Taxes and duties are applied by local tax authorities and differ from country to country and will be based on the value of the order and the type and size of the product.
The responsibility is the recipient’s and it will not be accepted as a reason for refusing the package.
Due to import restrictions, we are currently not able to ship to Russia.
All packages have track and trace. Tracking information with be sent to you in a separatee-mail from DHL or GLS when your order is being processed.
Important: Please be aware that if you release the signature on your delivery it happens at your own risk and we will not cover if the package is lost or stolen.
We dispatch all orders within 10-14 business days.
Some countries, remote cities or islands may have longer delivery times. Please get in touch if you need a more exact delivery time for your country/city.
Note! We can’t take responsibility for any delays out of our control, like customs delays etc.
If you are not home upon delivery
If DHL are not able to make the delivery they will contact you either by phone or e-mail to schedule a re-delivery.
All products shown are in stock unless otherwise stated. However, if for some reason an item should be out of stock anyway, you will be advised by e-mail. If the item will be in stock again, you can choose to wait or cancel the order.
Due to the calibration differences between computer monitors, tablets and smartphones, etc. the colour on the artwork shown on our website may vary slightly from the actual print.
At Monty Freddie Studio your personal contact information will be treated with confidentiality, and will not be shared with any third parties. For ordering handling purposes, however, we sometimes need to share your shipping details directly with the artist or our printing partner.